What the responses show
In our verified Mirai event-window reanalysis, 43% of responses reporting feeling stuck also selected comfortable or very comfortable with risk.
Based on responses from real participants at live events run by U Impact in cooperation with NTT DATA.
Those answers can coexist. Comfort with investment risk does not answer every question about understanding, confidence, priorities or the difficulty of choosing.
This does not establish why these participants felt stuck. It shows why a single signal is an incomplete starting point for designing support.
Keep the direction of the comparison clear
This finding starts with participants who felt stuck and asks how they described their comfort with risk. It does not say what share of all risk-comfortable participants felt stuck. Keeping the direction clear matters when translating an aggregate pattern into a product question.
For an advice-experience or product team, the useful implication is to examine the decision in context. Understanding, priorities and the way choices are presented may all be worth exploring. The finding does not identify which explanation applies to a customer or establish that a risk assessment is wrong.
Questions for your team
- Which group is the percentage describing?
- What other information would help interpret the hesitation?
- What would you ask the customer before proposing support?
Evidence and interpretation
Based on responses from real participants at live events run by U Impact in cooperation with NTT DATA.
The percentage describes participants who reported feeling stuck and answered the risk-comfort question. It is the share of that group reporting comfort with risk, not the share of risk-comfortable participants who felt stuck.
Aggregate-only reanalysis verified on 10 October 2026: completed response records marked valid, assigned to the Mirai 26 or Mirai 26 Day 2 cohort, and completed on 9-10 June 2026 UTC. Completions outside the event window are excluded. All included stage, momentum and barrier answers were present. The barrier base excludes responses selecting no barrier. The unit is a response record; repeat participation across days has not been ruled out. Current question wording is verified in survey-v2, but historical wording exposure is not independently established. Small subgroup bases require caution. This self-selected, cross-sectional cohort supports neither population estimates nor causal conclusions. The revised cohort replaces the earlier summary percentages, which could not be reproduced with the checked filters.
Read the cohort definitions, methods and revision note.
Read more about our methodology and risk tolerance and ambiguity tolerance.
Put the question to work
For wealth product and advice-experience teams, U Impact combines assessment signals to investigate a specific decision. Bring us the customer group and the point of hesitation you want to understand.